Frequently Asked Questions

We provide software/script based on PHP and MySQL, to build your own business website like Member Get Member, Referral System, Affiliate Program, Spillover, Binary Plan, MLM or Network Marketing (with unlimited width and depth), Randomizer, Support System, Force Matrix (support recycling matrix) also Classified Ads.

The purchase of product is one-time fee. There is no hidden fee and We do not charge any annual fees. And no subscription fees.

If you purchase the software via CodeCanyon: download is instantly upon payment successful confirmation. If purchase from our web portal directly, Please wait within 1-3 hours for the activation of your account. But if you do payment using credit card, the process will need more time because we need to wait for fraud review by credit card processor, this process will take 12-24 hours, please be patient for the fraud review process, we will activate your order as soon as your payment was approved by our payment merchant.

You will get the product by downloading in Client area. But if product is purchase from CodeCanyon, you will be able to download it from the download section.

We log all activities in Client area. If you have downloaded or filled the license for your purchased product then the purchase can not be cancelled and the money is not refundable. If purchase via CodeCanyon, you still cannot qualify for refund once our license has been activated. We advise you test the demo for your assurance but any purchase.

Please look at all aspects of the software you are interested in, make sure you visit the product's demo site before purchasing. We cannot refund your purchase price if the software is work as promised as seen on the demo, or you decide that it is not something you want or need.

Yes! You can purchase our products now and update your registered domain name later.

NO. You don't have to pay a monthly subscription. You can use the product as long as you have the files!

Please send the details of the customization through our support ticket. We need to understand it first before deciding to work on it or not, also to determine the cost and the time frame. To create a ticket, visit: https://clientarea.zenonhost.co.za/submitticket.php?step=2&deptid=4

Yes, we serve hosting and domain purchasing to support your business activities, please open hosting page for the details. Visit: https://www.zenonhost.co.za/web-hosting/

Stokvel Softwares offer several services that are as follows:

- UI/UX Design
- Website Development (PHP Frameworks, CMS, Open Source)
- Mobile App Development (IOS/Android)
- Ecommerce Web Development
- Web Application Development(Angular.js, Node.js, Laravel etc.)
- Game Development
- Embedded Development
- Search Engine Optimization

Yes you can use WordPress website as front end and install our product as back end (members area / members dashboard). With this way you can easily manage your content with WordPress and run your business plans using our product.

You can install WordPress in root directory of your website and then install our product in a sub directory as members area.

Yes, if you can make simple page with any Html Editor like Microsoft Frontpage, Macromedia Dreamweaver, etc.. We can quarantee you to build any application using our products, because our products are using Full Template System which can make you use them easily, even for those who do not understand about the script at all..

We enclose the tutorials for every products in account area. We also provide lots of important tutorial for you to learn it in order to make you become reliable webmaster.

Yes! We enclose install file in every product, so it will make you easy to do installation with only a click. You only need to upload the file, run the install.php, then the application automatically installed in your web server.

Yes, the package price includes free installation. Just contact us for the free installation service and we will respond to you very shortly.

Most of the professional web hosting company already support for our software requirements:
* Web server with PHP 7++
* Web Space 50 MB ++
* CURL must be installed and be compiled into PHP
* Free IonCube loader is required by PHP
* Php register_globals = Off
* Cron job in Cpanel
* MySql database
* Sendmail or Smtp

Yes, you can! You can see the script demo on this page: https://www.stokvelsoftwares.co.za/demo/

We sell software with licensed domain. You can use the main domain license to any subdomain in it. To install on the other domain you will need to buy additional license with discounted price.

NO. Domain licenses are FINAL, can not be changed for any reasons. So you must make sure that you already have the domain before filling the license for the product.

There are 3 types of licenses, Standard, Professional and Enterprise. For Professional and Enterprise licenses are allowed to eliminate Copyright information, while the Standard license is not allowed. Standard License is the default type given to any product purchase, but you can upgrade the license by purchasing "Upgrade License" by contacting us.

Yes. You can move your script installation to another server, all you need is only to check the new server spesification, make sure about the server requirements.

Absolutely YES. You can change the look or design of your website, add an animation, add banner and change the text/ sales letter with easily. You only need to edit the Html templates using your favorite Html editor. You can also translate into another language with easy way, you only need to translate the language files.

Yes, we will support you until the product has been installed correctly on you server.

We offer 6 months of free support with your purchase. You can extend the support for a nominal fee.

Our support team will assist with initial Software installation, general questions related to the script and technical errors encountered during the normal use of unmodified script. For modified script, we charge a small fee.

All your queries will be responded to within 24 hours.